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All Bil Arabi pieces come with a 1-year warranty from the date of purchase, covering manufacturing defects and accidental damage. Eligible services include stone tightening, resizing, rhodium re-plating, and clasp or chain repairs.
Repairs typically take 7-10 business days. Urgent service (3-5 days) is available at an additional fee.
For repairs:
- Within UAE: drop off/pick-up from our D3 office. Or request courier service (AED 75 per way)
- Outside UAE: customers may send via a trusted courier or with a friend visiting. Or request courier service (AED 150 per way + duties)
📍 Dubai Design District (D3), Building 8, Office 408
📧 info@bilarabi.com
📞+971 50 570 0712
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